Support

We're here to help.

Whether you're debugging an integration, reporting a data issue, or have a billing question, here's how to reach us.

Docs-first: most answers are in the API reference and guides

GitHub Issues for bugs and feature requests

Email for account, billing, and partnership inquiries

Channels

Choose the right channel for your question.

API reference, getting-started guides, SDK docs, and architecture notes.

Report bugs, request features, or ask technical questions in the open.

Billing, account, partnership, and private security disclosures: support@secapi.ai

Freshness, benchmarks, changelog, and operational status.

Response times

Critical security issues and production outages are prioritized. Documentation improvements and feature requests are tracked in GitHub and Linear.